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›WQCAPABILITY · WORKFORCE QUALITY · OMNIS

Quality that doesn't
depend on one supervisor.

Operational quality usually lives in the head of your best supervisor. OMNIS makes it a measurable, reviewable signal — built from the work itself: patrols, reports, SOP adherence and shift discipline, scored over time, with trends a manager can act on before a contract is at risk.

›WQ.00WHY IT MATTERS

When your best supervisor is on shift, standards hold. When they are on leave, they drift — and you find out from a client complaint, not before it. Quality that lives in one person's judgement does not scale, and it does not survive their day off.

OMNIS reads the work the operation already produces and turns it into a quality signal management can act on — built strictly as operational performance scoring, with a clear lawful basis and employee transparency.

›01PERFORMANCE SCORING (OMNIS)

A signal built
from the work itself.

Each guard is scored across weighted dimensions — activity, report quality, patrol performance, SOP adherence, problem-solving and trend — from data the system already holds. Managers get a dashboard of who is improving, who is drifting, and why, with a recommendation, not just a number.

  • Six configurable scoring dimensions
  • Period trends, per-guard detail, manager dashboard
  • Threshold alerts by grade and severity (email / WhatsApp)
›02TRAINING & COMPETENCY TESTS

Tests generated
from your own SOPs.

Generate competency tests directly from a site's SOP — or from a topic — set a pass mark and a time limit, and assign them to shifts. The system chases unfinished and late tests and reports results back.

  • AI-generated questions from your SOP
  • Assigned to shifts, with pass marks and deadlines
  • Completion, fail and overdue tracking + daily summaries

Tests draw on the same procedures the field works to — see the SOP engine.

›03INTERNAL KNOWLEDGE

Briefings the field
actually reads.

Publish internal briefings and articles to the field, scoped by site, and see which guards have actually read them.

  • Internal articles with tags and per-site visibility
  • Read-receipt statistics by guard
›WQ.04WHERE IT FITS

Quality scoring is only as good as the record it reads. Because patrols, reports and SOP adherence already live on one system, OMNIS scores real work — not a separate appraisal exercise.

Tasks & SOPThe procedures tests are generated from, and adherence is scored against. Incident reportingReport quality is one of the scored dimensions, read from real reports. All capabilitiesThe whole map — one record across field, front desk and back office.
›WQ.FAQWORKFORCE QUALITY — COMMON QUESTIONS

What buyers ask about
guard performance scoring.

How does FieldOps score guard performance?
OMNIS scores each guard across weighted operational dimensions — activity, report quality, patrol performance, SOP adherence, problem-solving and trend — built from data the system already holds. Managers see who is improving, who is drifting and why, with a recommendation rather than just a number.
Is this surveillance of employees?
No. It is operational quality scoring built from the work itself — patrols, reports, SOP adherence and shift discipline — not behavioural monitoring. It is designed to make quality measurable and reviewable, with a clear lawful basis and employee transparency, which matters because FieldOps is the GDPR-native option.
Can FieldOps generate training tests from our procedures?
Yes. The system generates competency tests directly from a site's SOP — or from a topic — with a pass mark and a time limit, assigns them to shifts, chases unfinished and late tests, and reports results back. No competing platform generates tests from your own SOPs.
Where do the scores come from?
From data FieldOps already records during normal operation: completed patrols, filed reports, SOP adherence and shift discipline. There is no separate data-collection exercise — the score is a read of work that already happened.
Can we publish internal briefings to the field?
Yes. You can publish internal articles and briefings to the field, scoped by site, with tags — and see which guards have actually read them, by read-receipt statistics.
NEXT STEP

Stop carrying quality in one head.
Make it measurable.

Twenty minutes is enough to see how OMNIS reads your operation and where it would help.

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