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›CCAPABILITIES

One command layer.
The whole operation on it.

FieldOps is not a guard-tour app with extras bolted on. It runs the field, the front desk and the back office on one record — from a patrol checkpoint to a client invoice. Below is the whole map. Start with what your operation is missing.

›01FIELD & RESPONSE
Patrol control NFC/QR/GPS checkpoints, AI patrol-quality review, auto-close and missed-patrol alerts. Patrol control → Incident reporting Voice/photo-first reports, AI review, evidence chain, SOP check. Incident reporting → Command & alarms OPS HUB command board, panic and automated voice escalation, MM monitoring. Command & alarms → Scheduling & attendance Five planning views, attendance reconciliation, anomaly detection. Scheduling → Tasks & SOP Recurring tasks with escalation, SOP engine and a guard-facing SOP chatbot. Tasks & SOP →
›02FRONT DESK
Visitors & reception Visitor logs, templates, left-luggage/storage, GDPR-grade audit. Front desk → Key management Key-cabinet issue/return, loss handling and full inventories. Key management → Mail & parcels Incoming and outgoing parcels, carrier labels, tracking, AI sizing. Mail & parcels →
›03BUSINESS
Billing & profitability Activity rates, invoice preparation, per-site profitability. Billing → Payroll Monthly wage approval with bonuses, penalties and audit history. Payroll → Workforce quality (OMNIS) AI performance scoring and SOP-driven competency tests. Workforce quality → Client visibility Scoped client portal, scheduled reports, notification controls. Client visibility →
›04PLATFORM & TRUST
Integrations Microsoft 365, Google, calendars, carriers and mailboxes over OAuth. Integrations → Automation & intelligence AI email handling, WhatsApp agent, weather operational-risk. Automation → Data, residency & GDPR EU/UK, private cloud or on-premise; tamper-evident audit. GDPR-native operations →
›05FULL FEATURE INVENTORY

The whole map,
one row at a time.

Every row links to where it lives
Field & response
Patrol & checkpoint verification (NFC · QR · GPS)Patrol control → AI patrol-quality analysis of completed roundsPatrol control → Auto-close + missed / short / early-start alertsPatrol control → Voice/photo incident reporting + AI reviewIncident reporting → Evidence chain, tamper-evident auditIncident reporting → OPS HUB command board (kanban, KPIs)Command & alarms → Panic + automated voice-call escalationCommand & alarms → Dead-man's-switch / activity confirmationCommand & alarms → Shift planning — 5 views + templatesScheduling → Attendance reconciliation + anomaly detectionScheduling → Recurring tasks with reminders + escalationTasks & SOP → SOP engine + guard-facing SOP chatbotTasks & SOP →
Front desk
Visitor management (groups, templates, export)Front desk → Reception / left-luggage & storageFront desk → Key-cabinet: issue, return, loss, inventoriesFront desk → Tenant / building directory (mail, parcels, visits)Front desk → Incoming parcels (rules, AI tagging, hand-off)Mail & parcels → Outgoing parcels — carrier labels, tracking, AI sizingMail & parcels →
Business
Billing — activity rates, fixed costsBilling → Invoice preparation (PDF / Excel, client documents)Billing → Per-site profitability analyticsBilling → Payroll approval (bonuses, penalties, history)Payroll → Workforce performance scoring (OMNIS)Workforce quality → AI-generated competency tests from your SOPsWorkforce quality → Scoped client portal + scheduled reportsClient visibility →
Platform & trust
OAuth integrations (M365, Google, carriers, IMAP)Integrations → AI email processing (read, reply, extract visits)Automation → WhatsApp operational agentAutomation → Weather operational-risk for the shiftAutomation → EU/UK residency · on-premise · GDPR · audit logsGDPR operations →
›06COVERAGE

One record,
read at every layer.

The same operation looks different depending on where you stand. This is what each layer receives in practice — not five tools, one shared surface.

Field

Guard

  • Shift sign-on and handover
  • Checkpoint scan — NFC, QR, GPS
  • Voice incident with photo
  • Task confirmation with evidence
  • Offline capture, reconciled on return
Supervision

Supervisor

  • Handover verification
  • Absence and swap handling
  • Exception queue and sign-off
  • Patrol deviation review
  • Corrective task assignment
Dispatch

Dispatcher

  • Inbound signal triage
  • Panic and alarm acknowledgement
  • Protocol-bound escalation
  • Unresolved queue against SLA
  • Field comms coordination
Management

Manager

  • Cross-site drift review
  • Billing, payroll and profitability
  • Workforce quality and SOP tuning
  • Audit export — legal, insurer
  • Monthly review pack
Client

Client

  • Site-scoped live visibility
  • Client incident view
  • Patrol completion and deviation
  • Evidence access with audit
  • Scheduled reports, scoped

FieldOps is not a bundle of standalone functions. It is a shared operational surface across field, supervision, dispatch, management and client visibility — one record, read differently at each layer.

“Compared to colleagues still using spreadsheets and clipboards — we're ahead. Way ahead.”
— Michal Gábor · Team Leader · Sentinel Security · Praha · read the case study →
NEXT STEP

Capabilities are empty without context.

We start with your operation. Twenty minutes is enough to know whether FieldOps belongs in it.

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