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›SCSCHEDULING & SHIFTS

Coverage reconciled against
reality, continuously.

Security guard scheduling and shift management with SLA-aware coverage floors, live absence and swap reconciliation, and GPS/NFC attendance — so a coverage gap surfaces before it becomes a breach.

›SC.01PLAN VERSUS REALITY

A shift plan is a starting point. Absences, late arrivals, swaps and last-minute redeployments happen every night, and the difference between the plan and the post that is actually covered is where SLA breaches and disputes live.

FieldOps reconciles coverage live against the contracted floor. Swaps carry an approval trail, attendance ties to GPS and NFC, and rest and overtime rules are enforced by protocol — so the schedule reflects the operation as it is staffed, not as it was drawn.

See it in context in capabilities, or how it lands across multi-site portfolios.

›SC.02HOW COVERAGE STAYS RECONCILED
Coverage floor

Every contract defines a minimum coverage per post and shift. FieldOps holds that floor as the baseline, so a gap is measured against what was promised — not noticed when a client complains.

Absence & swap

Swap requests run through a supervisor approval trail, and absences reconcile live. The schedule reflects who is actually covering the post, not who was pencilled in last week.

Attendance truth

Check-in ties to GPS and NFC at the post, so the plan and the real coverage floor stop drifting apart. A no-show is visible in minutes, not at month-end.

Rules by protocol

Overtime, break and rest limits are enforced inside the plan rather than policed by hand. Coverage caps and fatigue rules are constraints the schedule respects automatically.

›SC.03WHERE IT FITS

Scheduling is not a rota in isolation. In FieldOps it is the layer that keeps the contracted operation and the staffed operation reconciled — feeding the rest of the record, and fed by it.

Command & alarmsAn unfilled post or no-show escalates for redeployment instead of going unnoticed. Billing & payrollThe worked hours reconciled here become billed hours and approved wages. Client visibilityContracted clients see coverage performance on their own sites, scoped to them. All capabilitiesThe whole map — one record across field, front desk and back office.

Built for security firms running SLA-bound coverage across many posts, and operators where a single absence cascades across sites. See how it lands across multi-site portfolios.

›SC.04THE COST OF THE GAP

A coverage gap is cheap to fix and expensive to miss. The difference between the two is whether anyone sees it while the shift can still be changed — or only when the invoice, the SLA report or the client call forces it into view.

  • An uncovered post is discovered by the client before the operator.
  • An SLA penalty lands for a gap no one logged at the time.
  • Overtime and rest breaches surface on payroll, not on the plan.
  • Swaps and absences live in chat threads no audit can follow.
  • Coverage performance gets argued from email instead of shown from the record.

FieldOps closes the gap by reconciling the plan against the post continuously — so a shortfall is an alert during the shift, not a finding after it.

›SC.05 / FIVE PLANNING VIEWS

One plan, read five ways.

Plan the same coverage in the view that fits the question — by guard, by object, by day, by week or by month — and build shifts from templates so a recurring roster is set once, not redrawn each cycle. Evidence shifts capture sign-on and handover at the post.

  • Views by guard · object · day · week · month
  • Shift templates and recurring rosters
  • Evidence shifts — sign-on and handover at the post
SHIFT GRID · WEEK 12
MON07–19 α · 19–07 β
TUE07–19 α · 19–07 δ
WED07–19 — · 19–07 β
THU07–19 γ · 19–07 β
FRI07–19 α · 19–07 δ
FLOOR2 posts · cap 48h/wk
›SC.06 / ATTENDANCE & ANOMALY DETECTION

The plan, reconciled against the post.

Attendance reconciles planned against actual hours from GPS, NFC and check-in — and anomaly detection flags the patterns a human eye misses: repeat short shifts, suspicious sign-on locations, drift between planned and worked time across a site or a guard.

  • Planned vs. actual reconciliation (GPS / NFC / check-in)
  • Anomaly detection on shift and attendance patterns
  • No-show visible in minutes, not at month-end
ATTENDANCE · ANOMALY SCAN
07:02α-12 sign-on · on-siteOK
19:06β-04 sign-on · on-siteOK
07:00γ-09 — no sign-onNO-SHOW
—δ-02 · short shift ×3 (7d)FLAG
—ε-07 · sign-on 1.4km off-postFLAG
—Coverage floor · maintainedOK
“I'm a realist. If these tasks weren't tracked and reinforced, they wouldn't get done on time. Or at all.”
— Michal Gábor · Team Leader · Sentinel Security · Praha · read the case study →
›SC.FAQSCHEDULING — COMMON QUESTIONS

What buyers ask about
guard scheduling.

What is security guard scheduling software?
It is software that plans guard shifts and keeps coverage reconciled against reality — absences, late arrivals, swaps and redeployments. FieldOps surfaces any coverage gap against the contracted floor before it becomes an SLA breach.
How does it handle absences and shift swaps?
Self-service swap requests run through a supervisor approval trail, and absence reconciliation happens live, so the schedule reflects who is actually covering the post — not who was planned to.
Does it reconcile attendance automatically?
Yes. Attendance reconciles via GPS, NFC and check-in, so the gap between the plan and the real coverage floor is visible in real time rather than at month-end.
Can it enforce overtime and rest rules?
Yes. Overtime, break and rest rules are enforced by protocol, with coverage floors and caps built into the shift plan.
Does FieldOps replace our time and attendance or payroll system?
No. FieldOps reconciles coverage and attendance against the plan and the contract; where you already run a payroll or T&A system, it connects rather than replaces it. The point is the gap between planned and actual coverage, visible in real time.
How are last-minute redeployments handled?
When a post falls below its coverage floor, the gap surfaces immediately and can be filled by reassignment or an approved swap — with the change recorded against the shift, not lost in a chat thread.
Can supervisors approve swaps from the field?
Yes. Swap and absence requests carry an approval trail a supervisor can action from a phone, so the schedule stays authoritative even when no one is at a desk.
What planning views does FieldOps offer?
Five — by guard, by object, by day, by week and by month — over the same plan, plus shift templates for recurring rosters and evidence shifts that capture sign-on and handover at the post.
Does FieldOps detect scheduling and attendance anomalies?
Yes. Anomaly detection flags patterns a human eye misses — repeat short shifts, sign-on locations off-post, and drift between planned and worked time across a site or a guard — on top of live planned-vs-actual reconciliation.
NEXT STEP

The plan is not the coverage.
FieldOps keeps the two reconciled.

Twenty minutes is enough to see how scheduling fits the rest of your operation.

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